I THINK THEY FUCKED UP...

As I posted yesterday,I am waiting for a new phone to arrive via UPS via T Mobile and it still hasn't arrived.
The support person's advice from yesterday has yielded no results beyond pissing me off.
The support person today was very good at not letting me get in a word edgewise and filed a handset tracking request for me (another 72 hours possibly) but beyond that was a friendly bunch of useless bullshit.
Someone obviously dropped the ball here. T mobile or UPS ? is the question.
I have not been an ass at all (yet) but it really pisses me off that I paid for express delivery and didn't get it.
And I so missed a kodak moment at work today...