New age banking
I also had to take care of some business at the credit union this afternoon and met the most clueless "banker" I have ever met in my life. Mind you, I was at a branch office in a little bitty town and the "banker" couldn't have been more than about 24 years old so I guess some level of cluelessness is to be expected under those circumstances, but it was still a bit of a shock. And then I got to experience some sort of new electronic age banking thing where I discovered that the people you interact with are actually just drones who type in the information on their computer and then make a phone call to the real bankers who talk to me via speaker phone and then send the necessary documents to the drone's printer. And I'm glad I listened to the instructions the speaker phone banker gave to the drone because the drone either didn't listen or forgot them. Sigh.
Oh well, at least now I'm more prepared to win the lottery because if I do, then I'll know to drive down to San Antonio instead of dealing with the drones at the branch office.